INSIDE SALES-CUSTOMER SERVICE

INSIDE SALES/CUSTOMER SERVICE

The Real Estate Inspection Company is looking to grow by adding a part-time team member to help us grow the company by scheduling inspections on weekends, and some weekdays, for our team of home inspectors and sewer scope technicians in San Diego, Riverside, and Orange Counties. This is a great opportunity that can be a career for the right person. It is an offer for employment, NOT a 1099 position.

We provide high-end home inspections that are created using software onsite. Candidates should have experience/knowledge of the home inspection industry and houses ranging from old to very high-end houses. This is a fantastic opportunity for a motivated professional with excellent work and interpersonal skills, computer skills, and a desire to deliver excellence every day.

An Inside Sales member is the first person our client’s come in contact with to get more information about our company, quotes, or to schedule a service. Our Inside Sales team always needs to maintain a positive, empathetic, and professional attitude toward our customers at all times.

Responsibilities include but are not limited to:

*Answering the phones

*Email Correspondence

*Scheduling our Services

*Ability to educate clients about our services

*Ability to sell services and present additional services

*Quality Control

*Communication with our inspectors, team members, real estate agents, and supervisor

*Keeps record of client requests and concerns

*Processes payments and refunds

The qualified candidate for this position MUST:

  • Be able to work weekends
  • Have great computer skills
  • Possess excellent people skills
  • Pass a background check

Minimum Qualifications

  • High School Graduate
  • Excellent English grammar (bilingual a plus)
  • Sales and or customer service experience
  • Experience with scheduling software
  • Excellent verbal and written communication skills
  • Comfortable with a fast-paced environment
  • Very good computer skills
  • Ability to work well with others
  • Ability to be a quick thinker, research and troubleshoot
  • Ability to meet required goals

Desired Traits

  • Strong fit with the Company culture and mission, as well as an unwavering commitment to customer satisfaction.
  • Experience with scheduling appointments
  • Conflict resolution skills
  • Ability to multitask
  • Customer Empathy/Compassion
  • Customer orientation and ability to adapt/respond to different types of characters
  • Willingness to take on new tasks and responsibilities
  • Methodical and detail-oriented
  • Can adapt to change
  • Motivation to grow with the company
  • Closely related experience/education
  • Understanding of the home buying process / real estate
  • Ability to work unsupervised
  • Long periods of sitting and typing

We provide:

  • Starting pay DOE
  • Commission
  • Hourly
  • All tools/equipment
  • Paid vacation/holiday
  • Bi-weekly pay
  • On-going training

TO APPLY FOR THIS POSITION, PLEASE FOLLOW THESE STEPS:

COMPLETE BOTH ASSESSMENTS:

AccuMax Index (Behavioral Assessment)

AccuMax (Cognitive Assessment)

SEND RESUME TO RESUME @ SDINSPECT.COM

The Real Estate Inspection Co. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, sex/gender (including pregnancy, childbirth, breastfeeding, or related conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned), and sexual orientation, marital status, religion (including dress and grooming practices), age (40 and above), physical or mental disability, medical condition, results of genetic information/characteristics, or military or veteran status.  Any other basis protected by federal, state, or local law or ordinance or regulation.  Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.